Acmeliae respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
By accessing and using the services provided by Acmeliae, you consent to the practices described in this policy.
1. Our Commitment to You
We want you to:
- Feel comfortable and secure while browsing our website.
- Understand how your information is used when you submit it to us.
- Feel empowered to contact us with any questions or concerns about your privacy.
- Know that by using our site, you agree to the collection of data as outlined below.
2. Information We Collect
We may collect the following types of personally identifiable information:
- Name (first and last name)
- Email address
- Mobile phone number and contact details
- ZIP/Postal code
- Demographic information (e.g., age, gender, occupation, education, address)
- Preferences and interests (e.g., product categories you are interested in)
- Financial information necessary to process transactions (e.g., encrypted account or card numbers)
- Opinions and feedback on our website features
We also automatically collect certain anonymous data about your visit:
- The pages you visit and links you click
- The number of times you access a page
- Your IP address and browser type (for analytics and security purposes)
3. How We Use Your Information
We use your personal information to:
- Provide personalized features and tailor our site to your interests.
- Deliver the services you request and process your transactions.
- Contact you when necessary, including for customer service.
- Preserve history as required by law or policy.
We use your contact information to:
- Direct our efforts for product improvement.
- Contact you for surveys or notify you if you win a contest.
- Send you promotional materials (you may opt-out at any time).
We use anonymous traffic information to:
- Deliver a better and more personalized experience.
- Manage your access privileges.
- Track entries in promotions and contests.
- Ensure you do not see the same ad repeatedly.
- Help diagnose problems with our server and administer our website.
- Analyze how people use our sites to improve our services.
4. Data Retention
You can terminate your account at any time. However, some of your information may remain stored in our archives for legal, regulatory, or backup purposes even after account deletion.
5. How We Share Your Information
Your privacy is paramount. We do not rent, sell, or share your personal information with third parties for their marketing purposes.
We will only disclose your information in the following circumstances:
- With Your Permission: We will share it if you give us explicit consent.
- To Fulfill Services: To provide products or services you have requested (e.g., sharing your address with a shipping carrier).
- For Legal and Safety Reasons: To help investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our Terms of Use. This includes compliance with court orders, subpoenas, or requests from law enforcement agencies.
- On an Aggregate Basis: We may share non-identifiable, aggregate demographic information with advertisers and partners for market analysis.
6. Our Commitment to Data Security
We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. These measures are designed to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information.
Our internal security and privacy policies are reviewed and enhanced regularly, and only authorized personnel have access to the information you provide.
7. Your Rights and Choices
You can access, review, and update most of your personally identifiable information by logging into your account on our website using your user ID and secure password.
To correct factual errors in your information, please contact us. We will take reasonable steps to verify your identity before granting access or making corrections to protect your privacy and security.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at:
- Email: [privacy@acmeliae.com.bd] OR [customer.service@acmeliae.com.bd]
- Phone: +88 01874-050500